TEXT MESSAGING POLICY

Updated 11/9/25

Policy

We do not use text messaging for any reason other than to respond to incoming texts from customers.

Opt-in is done on the ticket purchase page, and also implicitly by the customer requesting a response either verbally in an incoming voicemail or in an incoming text.

We do not send any unsolicited texts, nor do we use text for marketing purposes.

Terms and Conditions

Data Use and Contact Information
Novato Theater Company only uses your phone number and message content to respond to your inquiries.
Novato Theater Company does not collect or store your phone number.
Novato Theater Company does not share your information with third parties.
Data Sharing Restrictions and Security
Novato Theater Company does not share, sell, or transfer your personal information to any external organizations under any circumstances. Novato Theater Company implements strict access controls and security measures to prevent unauthorized access or sharing of your data.
Opt-Out Rights
You may opt out of receiving text messages at any time by replying STOP or UNSUBSCRIBE to any message.
Marketing Restrictions
Novato Theater Company does not share your mobile information or any personal data with third parties for marketing purposes under any circumstances.
Use of Information
Your information is only used for business purposes related to your interactions with us.
Message Frequency and Data Rates Notice
You will only receive messages in response to your inquiries.
Message and data rates may apply.
Message frequency may vary.
Instructions for Stopping Messages and Getting Help
To stop receiving messages, text STOP at any time.
For assistance, text HELP.

Contact Information

If you have any questions or concerns about your privacy or this policy, please contact us at info@novatotheatercompany.org or call (415) 883-4498.